Privacy Policy
How we protect your information and respect your privacy
Last Updated: March 17, 2026
AlpineTrekStays ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website.
Information We Collect
Information You Provide
When you contact us via email, you voluntarily provide information such as:
- Your email address
- Name (if provided)
- Content of your message
We use this information solely to respond to your inquiry and do not share it with third parties or add it to marketing lists.
Automatically Collected Information
Like most websites, we may collect certain information automatically when you visit, including:
- IP address (anonymized where possible)
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
This information helps us understand how visitors use our site and improve our content. We do not use this data to identify individuals.
Cookies
What Are Cookies
Cookies are small text files stored on your device when you visit websites. They serve various purposes including remembering preferences and analyzing site usage.
How We Use Cookies
AlpineTrekStays uses minimal cookies:
- Essential cookies: Required for basic site functionality
- Preference cookies: Remember your cookie consent choice
- Analytics cookies: Help us understand site usage patterns (only if you accept)
Your Cookie Choices
When you first visit our homepage, you will see a cookie consent banner. You can:
- Accept: Allow all cookies including analytics
- Reject: Only essential cookies will be used
You can also control cookies through your browser settings. Note that blocking all cookies may affect site functionality.
How We Use Information
We use collected information to:
- Respond to your inquiries and communications
- Improve our website content and user experience
- Analyze aggregate usage patterns (anonymized)
- Maintain site security and prevent abuse
We do not sell, rent, or trade your personal information to third parties.
Third-Party Services
Our website may use the following third-party services:
- Google Fonts: For typography (loads from Google servers)
- Bootstrap CDN: For website styling (loads from jsDelivr)
- Wikimedia Commons: For images (loads from Wikimedia servers)
These services may collect limited technical data according to their own privacy policies. We recommend reviewing their policies if concerned.
External Links
Our website contains links to external resources including alpine clubs, tourism organizations, and safety services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
Data Retention
Email correspondence is retained for up to 24 months to maintain conversation context, then deleted unless required for legal purposes. Analytics data is aggregated and anonymized, with raw data deleted after 14 months.
Your Rights
Under applicable data protection laws (including GDPR for EU visitors), you have the right to:
- Access personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at hello@alpinetrekstays.guide.
Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us for removal.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Significant changes may be announced via our website. We encourage regular review of this policy.
Contact Information
For privacy-related questions or to exercise your data rights:
- Email: hello@alpinetrekstays.guide
- Location: Vienna, Austria
EU Data Protection
For visitors from the European Union, AlpineTrekStays complies with the General Data Protection Regulation (GDPR). If you believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection authority.